Automotive Consultant | Sales Training Courses

Turn every transaction into an experience

Who We Are

About Us

Wright Auto Pro provides automotive professionals with the skills, tools and techniques to improve sales, gross profit and customer loyalty. We offer instructional design, subject matter expertise and delivery of performance improvement workshops.

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What We Do

Workshops

Our workshops can be customized to your dealership’s unique needs. We provide innovative learning techniques that enhanced the workshop experience. Wright Auto Pro workshops and seminars concentrate on participant development through skills practice. These high level activities, while difficult, increase participants ability to use their new skills immediately upon returning to their job. Some of the more popular workshops we have developed and delivered include:

Executing the Sales Process Experientially
Conducting a Proper Needs Assessment
Selling Using Stories
Telephone Skills Workshop
Communicating with your Customer
Create an Awesome Service Experience
Managing the Sales Process
Managing the Service Process
Creating Customers for Life

These workshops are designed to teach participants how to execute their respective process in an experiential way.

Definitive Guide

Book

The auto industry has a problem with customer loyalty and it only has itself to blame. High-pressure sales pitches, manipulative tactics and a focus on securing sales at all costs have left consumers wary of dealerships. That distrust costs dealerships repeat business, increases advertising costs and reduces profits. The situation is intolerable for both parties. An automobile purchase is a significant investment. Dealerships should strive to make the customer experience as relaxed and helpful as possible. The result can only benefit everyone involved.

Definitive Guide

Book

The auto industry has a problem with customer loyalty and it only has itself to blame. High-pressure sales pitches, manipulative tactics and a focus on securing sales at all costs have left consumers wary of dealerships. That distrust costs dealerships repeat business, increases advertising costs and reduces profits. The situation is intolerable for both parties. An automobile purchase is a significant investment. Dealerships should strive to make the customer experience as relaxed and helpful as possible. The result can only benefit everyone involved.