Doug is able to explain with ease and made great comparisons.  He has a vast knowledge of  the Service Process and its importance.

by R. Biller - Boston, MA

Doug is exceptional in his presentation of the material.

by P. Wallace - Virginia

Doug is very knowledgeable about the car business.  A truly outstanding instructor.

by Texas Sales Manager

Doug certainly knows what sales consultants go through everyday and has great suggestions for actually implementing those ideas.

by Lexus Sales Consultant in Houston, TX