Sales Consultant Module

Trade Appraisal Process

Building Value in the Sales Process

 

Features and Benefits Selling

Consultative Selling Sales

Questioning Skills

Resolving Customer Objections

 

Listening Techniques for Sales

Service Advisor Module

Coaching Skills

Building Value in the Service Process

Consultative Selling Service

Questioning Skills

Overview of Wright Auto Pro

Vehicle Walk Around

Questioning Skills Service

 

Features and Benefits Service

Listening Techniques for Service